Custom Home Testimonial: I would like to take a moment of your time and praise one of your employees. We recently purchased an offsite home through Collins Builders, and we have the pleasure of working with Danny Britt throughout the process. Our situation has been unique from the start with a shell home, but Danny has been great each step of the way. He is willing to answer e-mails late into the evening, and he never appears to be annoyed. I know if I was him I would have been annoyed a long time ago. It is rare today to find someone that truly makes the customer feel valued. We looked at other home builders to build on our land, but the decision came down to two basic reasons to go with Collins Builders...Christian values and "Danny Values". He was involved from the start, and he continues to help me when needed. In the automotive industry it is called service after the sale. Most companies are very quick to help and be helpful in order to get the sale, but soon after they fall off the earth. Danny has not done this. He has stuck with us throughout this strange process, and he has been great the entire way. Congratulations on having an employee that would make me tell everyone purchasing to use Collins Builders. Jason D.
Home Remodel Testimonial: As regards to my satisfaction with Collins Builders, I can’t give you a higher praise number than 10. I put my complete trust in Collins. I searched around for a long while before selecting Collins. My selection was based on several factors.
I wanted to be sure that the contractor had staying power. As you know, times are tough for contractors and my fear was that since I wasn’t going to be onsite, I could be on the losing side should the contractor not finish the work.
I wanted to be able to view several properties that the contractor had done similar to my house and lot layout.
The price needed to be in the area I considered a “good deal” for me.
I wanted a contractor that by reputation, I could trust to not skimp on quality since I would not be onsite to view the construction process.
Finally, I was very concerned about “after the sale” and “after construction”, the contractor would not go away.
One year after my move in date, I am extremely pleased with all of the points I have presented. I can’t honestly say much about follow up problems encountered after move in because there really haven’t been many.
I am a project manager to build special facilities for the armed forces and have a lot of experience with contractors. Collins Builders is the best! Jim C.
New Home Testimonial: The Staff of Collins Builders has been an impressive bunch with pleasant attitudes, demeanors, and knowledge. We have sung your praises to family (abroad and CONUS) and friends and have highly recommended Collins Builders to all. This was our first time building a house and the entire experience, from beginning with the down payment on the lot, to the present, with Collins Builders has been pleasant. We appreciated the periodic updates during the process. Those web site updates, weekly phone calls from Chip and emails from Cheney, and spontaneous drop-ins for walk-throughs of the structure helped to keep our stress levels at at even keel. Thank you for keeping us well-informed through the entire process. Thank you to both Danny and Chris for following up in timely manner with our warranty issues. We know that even though you are consistently busy you took the time to take care of us. Keep up the excellent work! Thank you. Jimmy & Asenath German
New Home Testimonial: We have never heard of anyone that has built a home having as good of an experience as we have! Collins Builders made the difference!! Gibson Family
New Home Testimonial: On Collins Builders Project Manager: "They explained the answers to all my questions and provided the answers with smiling faces. They were always ready to help me." On Collins Builders Home Quality: "Excellent design and sincere efforts. Fast service and delivery. I have already started to recommend to all my friends." The Patel Family
New Home Testimonial: Would you recommend your Project Manager?"Steve and Adam were always very approachable and understanding. My wife and I really enjoyed working with them. Wonderful Guys!" Young Family
New Home Testimonial: "Adam and Steve, We just want to thank you for all your hard work and for the outstanding job you did on our house. We are extremely happy and glad that we found and chose Collins Builders. Thanks for everything!" Manny & Melanie Lacsamana
New Home Testimonial: Would you recommend Collins Builders?"Yes, Love the home, very easy experience...Thanks" Angela Powers
New Home Testimonial: Would you recommend Collins Builders?"Very Highly, Excellent Experience" The Skelton Family
New Home Testimonial: I just wanted to take a moment to tell you how delighted and impressed my husband and I have been with Collins Builders during the construction of our new home. Although you told us in the beginning that we would receive weekly telephone updates, e-mails and a willing escort on to the property at any time, based on past experience with another builder we never actually believed it would happen. Sure enough everything promised has happened and week after week we continue to be amazed by Chip, Cheney and the entire Collins team. We are also very impressed with the online tracking tool, it is updated frequently and we really enjoy logging in and finding that so much progress has been made every few days. We have certainly taken every opportunity to tell our friends and family about our experience with Collins Builders thus far and can't wait to show them our new home! Thank you for making this such an exciting and wonderful experience. Brooke Nation
New Home Testimonial: Everything is excellent with the house. The house is beautiful, and we think Collins builders did an outstanding job! The sales associates (Chip and Cheney), the actual building process, and the closing process exceeded our expectations and we would recommend Collins to anyone ready to build. Thanks so much for all of your help and willingness to go above and beyond your job. Sue Weiner
New Home Testimonial: I would like to commend Steve for his exemplary job performance. Steve has the definitive easy to work with style and can do attitude coupled with tremendous people skills that makes everyone who comes in contact with him, say this is the way it should be done when buying a house. Pleasant personality and great service without an attitude. We are so exited about our new home in Blackwater Creek. You have treated us like family and we appreciate it. The Chamberlain Family
New Home Testimonial: We liked the process and product so much that our best friends are building 12 lots away. Kahl Family
New Home Testimonial: I just want to let you know how much we appreciate Chris and all that he has done to make our house building experience as "stress free" as possible. My husband and I are first time homeowners and I was pretty "on guard" because many have told me horrible experiences they have had with building homes.
I came out to the house once a week during construction and Chris was very patient and conscientious on my visits. Not sure if there is money in the budget to give him a raise, but he definitely deserves one for all the help he has given to me and my family.
Thanks for your time and attention!
Alicia Perry Hayden Lakes, lot 31
New Home Testimonial: Thank you for the beautiful gift basket that was waiting on us at our home after we closed. We love our home and have heard nothing but good things about Collins Builders. We have been so pleased also with your sales staff; Banks, Paul and Robert. They are very good what they do and always prompt and pleasant. It sure makes buying a home easier. Your Project Manager Steve really stayed on top of things and with Jason's help out house was in mint condition when we moved in. So to sum things up, buying your home was a pleasant, enjoyable and happy experience. Thanks to all for a job well done! We wish you much continued success. With your companies great work ethic I'm sure you will go far. Again thanks for making the house buying experience such a wonderful time in our lives. Joe and Susan Faircloth
New Home Testimonial: An extraordinary experience! Buying a new home from Collins Builders was easier then buying a new car. The building of our new Collins Builders home was on time and we received consistent contact from Chip Williams and Cheney Robinson on a continual basis on how their home was progressing. Both Chip and Cheney made us feel as ease through this whole building process. It’s been a year since we moved in and we still have a great relationship with Chip, Cheney and Collins Builders. Thank you! Mr. & Mrs. Julio & Nancy Medina, Trails at Bent Creek
New Home Testimonial: Our experience was great! My husband and I were out of town for most of our construction of our new Collins Builders home. So when Chip would call with updates on the construction of our home or when Cheney would send pictures through email of our house this proved to be really important to us. Also, whenever we did get in town Chip & Cheney walked us through our house as much as we wanted. So patient!
We also has a good relationship w/ our project manager Alan Crutchfield. We were pleased w/ the speed at which our home was built. We tell everyone what a great experience we had with Collins! Thanks. Danielle Rosensweig Trails at Bent Creek
New Home Testimonial: Chip & Cheney, I am writing to thank you for an absolutely wonderful experience of having Collins Builders build our home. I had always heard the nightmares about building a home and I was initially a bit apprehensive about building. Working with Chip and Cheney was also a great pleasure. I would recommend Collins Builders (Chip & Cheney) to anyone who’s planning to build a new home in the future. Sincerely, Cindy Green Trails at Bent Creek
New Home Testimonial: Building with Collins Builders was excellent and meet all of our expectations and more. Chip & Cheney were great! So were Danny & Alan our project managers. We love the house!! Tom & Linda Longacre Trails at Bent Creek
New Home Testimonial: About two years ago I looked into some new homes in a subdivision called Trails at Bent Creek. It was there that I meet Chip Williams. I was very impressed with the Collins Builders model home that he showed me but a few days later I found out that my husband could be transferred so I did not look any further. About 14 months later we were back in the market for a home and I just knew it had to be a Collins home. I drove to Bent Creek and saw that it was pretty built out. As I was driving to our house I passed McGirts Village West on 103rd street. I happened to see a Collins Builders sign with a phone number so I called it. Who do you think answered the phone? None other than Chip Williams. But that wasn’t what impressed me the most. It was the way he answered it. He must have stored my cell phone number all those months ago because he said “Hello Mrs. Davis this is Chip Williams with Collins Builders How may I help you today.” It was then that I knew this was going to happen!
I talked my husband into coming to meet with Chip and see what he thought of the homes and Chip took us step by step on what would happen and what to expect. We also meet Cheney Robinson on that day. They put us in contact with Wells Fargo’s Andrew Riley and he got us pre-approved within a few days. We were really doing this and it was great.
We meet with Karen at the design center. That was so much fun! She got down onto the floor and crawled around helping me pick colors and carpets all the way down to the brick. I never thought spending money could be so much fun. But what I liked the most is she gave us great advice on what she thought we really needed to do and what wasn’t really needed. I felt great when I left the design center. And I know my husband was relived on how much we spent with the beautiful upgrades.
After the design center we meet Alan Crutchfeild our project manager. He took us step by step thru everything that was going to happen. That was great. Any question was not too small. And he never looked at us like we were stupid for asking some of the questions. He had the right answers and had a great attitude about it.
As the house went underway, Cheney sent us weekly pictures while Alan did daily updates on your web site. I couldn’t believe how everything worked so well. Every time we want to go inside the house or had a question those three guys were always there. I know I talked to them at least once a week and they never seemed to mind.
About half way through construction we meet Adam P. now you want to talk about fun he was fun. He said he was still new to Collins but I don’t think you could have added a better Team member to your staff. He seemed to fit in just perfect with the others. He did a couple of walks with us during construction but he also did our first walk with Danny Britt to help him if he got stuck on something. Adam didn’t need anyone to help. While Danny was there just in case and loved to talk he just stood back and let Adam do his thing and it was awesome. Chip even walked down for our walk and looked around with us for a while. I still can’t believe the way everything stayed so clean and organized during construction. And everyone was interested in every question and answer.
I have heard so many horror stories about having a house built. I even asked Chip and Cheney when were the bad things going to happen. They assured me nothing bad was coming from their end and they were right. Because tomorrow I don’t just have a brand new house, I have a Collins Home. Thank you for having the right people to help with building our home I don’t think anyone else could have done it better. No I know no one else could have done it better. Anyone I have talked to that has ever complained and their builder I just look at them and smile and say,” You should have bought a Collins Builders Home!!!”. Thank you, Joe and Angela Davis
New Home Testimonial: I am a resident of the McGrits Village West Community and I just wanted to say how happy my family and I are that we made the decision to build with Collins Builders. I was nervous about how the process would go and the thought of building a house that you had only looked at on blue prints, but with the help of Chip and Cheney the process was so painless that it was actually a relief. The knowledge and the compassion that they gave to my family was just unbelievable. The honesty that they exhibited to us was extraordinary. I told them when our home was complete that I would recommend Collins Builders to any of my family and friends because they made this such a wonderful experience. If you are out there and you don’t own a home or are just looking for something new, I highly recommend coming to our neighborhood because it is great! Sincerely, Destiny Brightman & Family
Builder's License#: CRC 1326552 - 3840 Crown Point Rd., Suite C, Jacksonville, FL 32257
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